Frequently asked questions


What type of material do you use to produce your cushions?

I source my threads from all over the world, including Australia. I love working with hand spun high quality silk fibres from Japan, recycled silk from India, and Alpaca wool from Peru. Other materials include cashmere, angora, Japanese paper, mohair, leather and cotton. Each cushion is filled with duck feathers and is designed with a velvet backing.

Animal Cruelty Free:

Are any animals harmed in the process of sourcing their fur?

All of the fur that I use in my designs are from happy and very well-looked after animals. I am very selective with whom I source my threads from and ensure that no animals are harmed during the process. You may be comforted to know that these animals are not grown specifically for their fur. I was particularly moved when I had the honour of using fur from a Sloth Bear in Nepal who was rescued and required a c-section when giving birth to her cub. Her fur was shaved and later spun into the threads that you now see in some of my designs. 

How is your pet cushion made:

There are multiple steps and lots of love that go into making your pet’s fur baby cushion.Three people are involved in this work of love and creativity.

The Spinner

 Our spinner starts the process, spending an average of 8 hours preparing the yarn. Disentangling, separating, cleaning and fluffing the fur in preparation for spinning.The spinning itself is done by hand, using a wooden spinning wheel. The fibers are twisted and wound onto a bobbin. The result is a continuous length of yarn. .The yarn is then bundled, ready to be hand washed in hot water and dried.

The Weaver

Weaving the yarn also has multiple steps and can take up to 15 hours.The first step is making a warp of 250 threads.The warp is then wound onto the loom and positioned for weaving.Weaving then begins and once completed, your very special woven pet memories are carefully cut from the loom.

Our Stitching Expert

Stitching your woven piece into a cushion is a precise, meticulous task of 2 hours..The correct inner cushion is chosen.Optimal fabric colour and texture for the backing are selected to match your woven work of art..Your cushion is then lovingly stitched to give you a highly professional, unique work of art that you will treasure for years to come.

Care Instructions:

Are your pillows machine washable?

Each cushion slip is hand woven and should only be spot cleaned if needed, to protect the delicate threads.

Custom Orders:

Do you make custom orders?

Yes! Each of my designs are one of a kind and I am happy to work with you to design a series of pillows to suit your home. If you would like to discuss custom orders, please contact me via the contact us page.

Exchange or Refund:

Can I exchange or get a refund on a purchase?

Please see our shipping and returns page for more information.

Wholesale Enquiries:

Do you sell wholesale?

For all wholesale enquiries, please contact me directly via the contact us page.

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